Shipping and Returns

Shipping

Good news! Shipping is FREE for all USA, Canada and Europe orders (Maximum order quantity: 4 T-Shirts)!

We're shipping worldwide at the given costs by USPS. Local VAT may apply.

Returns

We certainly hope you don't need to return an item. Please keep in mind we're a small start-up.  If there's a good reason for returning the product, here's our return policy.

Our policy lasts 14 days upon arrival of the product. If 14 days have gone by since the arrival of the product, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@anewyorkaffair.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@anewyorkaffair.com and we'll respond.

Shipping
To return your product, you should mail your product to: 53 Broadway Brooklyn New York US 11249

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.